Refund policy

RETURNS
Please choose your artwork carefully as we do not accept returns. All items are final sale

Damaged Artwork:
If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately.

To avoid accidentally damaging your artwork, for example, if a work is unframed, leave all unpacking and handling of the artwork to a trusted professional framer or art handler.

If you notice damage upon unpacking your artwork from Toni M Curtis Artwork, contact us within 48 hours of receiving the artwork with digital images of the damage.

We will provide you with the necessary information to have the damaged work returned to us and arrange a replacement for you.

If we find that the artwork was damaged in transit we will provide you with the tracking information for the Shipper of the product in order for you to make a claim through them. We will work with the Shipper to arrange a replacement for you. ALL ARTWORK IS SHIPPED VIA INSURED MAIL.

Shipping
To return your product, you should mail your product to: 10 Sara Blvd, Cottam, ON, N0R1B0, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item